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With a subscription plan, you rent at a fixed lower cost. After signing up for the subscription, a membership account is created for you (within 24 hours), and Credits are added to your account according to your choice of plan. With your login, you have access to your membership page, where you can track your orders, see your subscription info, and edit your contact information.
You can use your Credits to rent from all rental categories. When you are ready, proceed to checkout. Make sure that you are logged in before proceeding to checkout.
Please note that you cannot mix shop items with rental items in the same shopping basket/transaction. If you wish to buy items from Fair Fashionista Shop, or you wish to rent without using your subscription, you need to log out from your account before proceeding to checkout.
It usually takes 4-5 business days for your order to arrive. Most items are delivered to your home in our reusable garment/accessories bags. Smaller items are shipped in eco-friendly mailers or envelopes.
You can keep the items for as long as you like. When you decide that it is time, you can send back one or more items. When we receive the items, we will add back the Credits to your account so you can rent something new. Use the Fair Fashionista garment- or accessories bag to return the items.
You received a prepaid return label with your order. It is located in one of the inside pockets. Slip the prepaid return label in the outside plastic pocket.
You might need to fold the label so all information on the label is fully visible.
Drop off the bag at one of the shipping carriers’ drop off locations. We will provide you with a list of drop off locations near you with your order. When we have received your order, and added the Credits back to your account, we will send you a notification via email. If you let us know what items you are returning, we will add the Credits to your account immediately to minimize the time it takes for your new rentals to arrive. Happy renting:)
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